Logged in: Logged in as: Log in
Search:
This page can't be edited.

HUD 3.5 integration to 64xbit TAPI not working for Outlook 2010

Table of contents
to the older version or return to version archive.

Combined revision comparison

Comparing version 17:29, 19 Mar 2012 by aabedes with version 16:12, 20 Apr 2012 by dmaccarter.

Note: the changes to this article (except for the screenshots) by Harold Ombiga have been copied to the Troubleshooting & FAQ article:
Outlook 2010 x64 TAPI not working with HUD 3.5

 

NOTE: This workaroundwiki was not authenticated by our engineers. This means that it may or may not work in your computer using a 64bit Operating System

 


 There is an issue with Outlook 2010 x64 running on Windows 7 x64bit (XP 32 bit also). The issue is an Outlook issue, and not an issue with HUD 3.5 

Here are the steps you will need to take to resolve the issue and make HUDTAPI and TAPI work with Outlook.

 

 

First, you need to open "regedit" by hitting windows logo + r and typing in regedit then hit enter.

 

 

Create key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Call Integration

create Dword: TAPIOVERRIDE and modified it to 1

restart outlook

 

 

Notice, you will need to create the "key" of "Call Integration"

 

 

  Then on the right hand side, you will need to right click, then select DWORD value.

Make the Value "TAPIOVERRIDE" and press enter.

 

 

After that, right click the value, and change it from 0 to 1. Save and exit. Restart Outlook.

 

 

 

With respect to Matt Topping, who created this wiki article

Version from 17:29, 19 Mar 2012

This revision modified by aabedes (Ban)

 

NOTE: This wiki was not authenticated by our engineers. This means that it may or may not work in your computer using a 64bit Operating System

 


 There is an issue with Outlook 2010 x64 running on Windows 7 x64bit (XP 32 bit also). The issue is an Outlook issue, and not an issue with HUD 3.5 

Here are the steps you will need to take to resolve the issue and make HUDTAPI and TAPI work with Outlook.

 

 

First, you need to open "regedit" by hitting windows logo + r and typing in regedit then hit enter.

 

 

Create key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Call Integration

create Dword: TAPIOVERRIDE and modified it to 1

restart outlook

 

 

Notice, you will need to create the "key" of "Call Integration"

 

 

  Then on the right hand side, you will need to right click, then select DWORD value.

Make the Value "TAPIOVERRIDE" and press enter.

 

 

After that, right click the value, and change it from 0 to 1. Save and exit. Restart Outlook.

 

 

 

With respect to Matt Topping, who created this wiki

Current version

This revision modified by dmaccarter (Ban)

Note: the changes to this article (except for the screenshots) by Harold Ombiga have been copied to the Troubleshooting & FAQ article:
Outlook 2010 x64 TAPI not working with HUD 3.5

 

NOTE: This workaround was not authenticated by our engineers. This means that it may or may not work in your computer using a 64bit Operating System

 


 There is an issue with Outlook 2010 x64 running on Windows 7 x64bit (XP 32 bit also). The issue is an Outlook issue, and not an issue with HUD 3.5 

Here are the steps you will need to take to resolve the issue and make HUDTAPI and TAPI work with Outlook.

 

 

First, you need to open "regedit" by hitting windows logo + r and typing in regedit then hit enter.

 

 

Create key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Outlook\Call Integration

create Dword: TAPIOVERRIDE and modified it to 1

restart outlook

 

 

Notice, you will need to create the "key" of "Call Integration"