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by dmaccarter
on 19:16, 30 Apr 2012
Fonality Knowledge Base - Home > Control Panel cp.fonality.com > Users/Extensions > Extras > Voicemail > How do I check my voicemail with my phone?

How do I check my voicemail with my phone?

  1. 1. Polycom
  2. 2. Any Phone
    1. 2.1. Checking your voicemail
    2. 2.2. Checking any voicemail box
  3. 3. Legacy models:
    1. 3.1. Cisco
    2. 3.2. Snom
    3. 3.3. Swissvoice/IP 110

Some IP Phones that Fonality supports implement voicemail options differently.

Polycom

  1. Press the "Messages" key to the right side of the keypad, or dial 8555.
  2. For some firmware versions, hit the Connect softkey under the screen.
  3. Wait until you are prompted for your password.
  4. Key in your password and wait, or press #.

Any Phone

You may also check your voicemail using dialing codes.

Checking your voicemail

  1. Dial 8555 from your phone.
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Checking any voicemail box

  1. Dial 8500 from any PBXtra phone.
  2. Wait until you are prompted for the mailbox number.
  3. Key in the mailbox.
  4. Press "#".
  5. Wait until you are prompted for the password.
  6. Key in the password of the box you are checking.
  7. Press "#".

 

 

Legacy models:

No longer Supported, but included for reference.

Cisco

  1. Press the "Messages" key to the right side of the keypad.
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Snom

When a voicemail exists, your Snom will display "VMail" as the middle option of your dynamic keys.

  1. Press the button directly below the word "VMail".
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Swissvoice/IP 110

  1. Press the "F4" key on the right side of the keypad.
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".
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