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Setting the Boot Server

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Comparing version 23:16, 3 Aug 2012 by dmaccarter with version 23:25, 3 Aug 2012 by dmaccarter.

The 'boot server' (aka the TFTP server, boot server hostname, or FTP server) is a required field for all IP Phones.  The phone tries to contact the boot server in order to download firmware and configuration files.  Please select your model of phone from the menu below for step-by-step instructions about manually setting the boot server.

 

{{ page.toc }}

Network administrators - configure the phones to load updates en masse (DHCP-Option 066)

dhcp_option_066_windows_domain_controller_ftp_user_pass_addition20111028.pngOn networks with a Windows Domain Controller or other DHCP server that supports this feature, we recommend configuring DHCP Option 066 (under "DHCP Options": "Scope Options") to tell the phones to load configurations from the IP address of the PBX.  This avoids the need to configure each phone individually.

ftp://PlcmSpIp:PlcmSpIp@serverip

(PlcmSpIp/PlcmSpIp is the Polycom factory-default username & password recognized by the local PBX only)

 

Remote phone configs (multiple remote phones at one location)

If theyour phone network is remote from the PBX (including Connect and Enterprise dedicated hosted), one can also, you may also be able to use ftp.pbxtra.com - however, the listed administrative contact for the PBX will need to contact Support for the FTP username/password to use.  The DHCP Option-066 format is then:

ftp://Username:Password@ftp.pbxtra.com

 

 

Manually setting the boot server on individual phones

In the absence of a DHCP server supporting DHCP-Option 66, or if just a few phones need to be updated, one can also set the boot server individually on the phone.

Aastra 57i & 6757i
  1. Press Options
  2. Press 5 Administrator Menu
  3. Enter 22222 as the password
  4. Press 1 Configuration Server
  5. Press 2 TFTP Settings
  6. Press 3 Alternate TFTP
  7. Enter the Internal IP Address of your {{ fon.product( site.hostname ) }}
  8. Press Done
  9. Press 5 Select TFTP
  10. Press Change until Alternate is displayed
  11. Press Done until the phone asks if you would like to restart
  12. Press Restart to reboot the phone
Aastra 53i & 55i & 6753i & 6755i

Please see Aastra 53i & 55i Factory Flash

Aastra 51i & 6751i

Please see Aastra 51i Factory Flash

Aastra 9112i & 9133i

Please see Aastra 9112i & 9133i Factory Flash

Aastra 480i & 480iCT

Please see Aastra 480i & 480iCT Factory Flash

Polycom IP 4000 (Conference Room phone)
  1. Press Menu
  2. Press 3 Settings
  3. Press 2 Advanced
  4. Enter 456 as the password and press Enter
  5. Press 1 Admin Settings
  6. Press 1 Network Configuration
  7. Use the arrow keys on the right side of the display to navigate to Server Menu and press Select
  8. Press the Select key on Server Type and use the arrow keys to change it to Trivial FTP
  9. Press Select again to confirm your selection
  10. Scroll to Server Address and press Select
  11. Press the 1/A/a button until you see Server Menu(1/Ascii) at the top of the screen
  12. Enter the Internal IP address of your {{ fon.product( site.hostname ) }} (use the * key for the period symbol)
  13. Press the Select key when you are finished
  14. Press the Exit key until the phone prompts Save Config - press Select
Polycom 501, 601, 550, 650

Please see Polycom 501, 601, 550 & 650 Factory Flash

Polycom 320 / 321 / 330 / 331

Please see Polycom 320/330 Flash 

GrandStream BT200 / GXP2000

Please see Grandstream Phones

Version from 23:16, 3 Aug 2012

This revision modified by dmaccarter (Ban)

The 'boot server' (aka the TFTP server, boot server hostname, or FTP server) is a required field for all IP Phones.  The phone tries to contact the boot server in order to download firmware and configuration files.  Please select your model of phone from the menu below for step-by-step instructions about manually setting the boot server.

{{ page.toc }}

Network administrators - configure the phones to load updates en masse (DHCP-Option 066)

dhcp_option_066_windows_domain_controller_ftp_user_pass_addition20111028.pngOn networks with a Windows Domain Controller or other DHCP server that supports this feature, we recommend configuring DHCP Option 066 (under "DHCP Options": "Scope Options") to tell the phones to load configurations from the IP address of the PBX.  This avoids the need to configure each phone individually.

ftp://PlcmSpIp:PlcmSpIp@serverip

(PlcmSpIp/PlcmSpIp is the Polycom factory-default username & password recognized by the local PBX only)

 

Remote phone configs (multiple remote phones at one location)

If your phone network is remote from the PBX, you may also be able to use ftp.pbxtra.com - however, the listed administrative contact for the PBX will need to contact Support for the username/password to use.  The DHCP Option-066 format is then:

ftp://Username:Password@ftp.pbxtra.com
Aastra 57i & 6757i
  1. Press Options
  2. Press 5 Administrator Menu
  3. Enter 22222 as the password
  4. Press 1 Configuration Server
  5. Press 2 TFTP Settings
  6. Press 3 Alternate TFTP
  7. Enter the Internal IP Address of your {{ fon.product( site.hostname ) }}
  8. Press Done
  9. Press 5 Select TFTP
  10. Press Change until Alternate is displayed
  11. Press Done until the phone asks if you would like to restart
  12. Press Restart to reboot the phone
Aastra 53i & 55i & 6753i & 6755i

Please see Aastra 53i & 55i Factory Flash

Aastra 51i & 6751i

Please see Aastra 51i Factory Flash

Aastra 9112i & 9133i

Please see Aastra 9112i & 9133i Factory Flash

Aastra 480i & 480iCT

Please see Aastra 480i & 480iCT Factory Flash

Polycom IP 4000 (Conference Room phone)
  1. Press Menu
  2. Press 3 Settings
  3. Press 2 Advanced
  4. Enter 456 as the password and press Enter
  5. Press 1 Admin Settings
  6. Press 1 Network Configuration
  7. Use the arrow keys on the right side of the display to navigate to Server Menu and press Select
  8. Press the Select key on Server Type and use the arrow keys to change it to Trivial FTP
  9. Press Select again to confirm your selection
  10. Scroll to Server Address and press Select
  11. Press the 1/A/a button until you see Server Menu(1/Ascii) at the top of the screen
  12. Enter the Internal IP address of your {{ fon.product( site.hostname ) }} (use the * key for the period symbol)
  13. Press the Select key when you are finished
  14. Press the Exit key until the phone prompts Save Config - press Select
Polycom 501, 601, 550, 650

Please see Polycom 501, 601, 550 & 650 Factory Flash

Polycom 320 / 321 / 330 / 331

Please see Polycom 320/330 Flash 

GrandStream BT200 / GXP2000

Please see Grandstream Phones

Version as of 23:25, 3 Aug 2012

This revision modified by dmaccarter (Ban)

The 'boot server' (aka the TFTP server, boot server hostname, or FTP server) is a required field for all IP Phones.  The phone tries to contact the boot server in order to download firmware and configuration files.  Please select your model of phone from the menu below for step-by-step instructions about manually setting the boot server.

 

{{ page.toc }}

Network administrators - configure the phones to load updates en masse (DHCP-Option 066)

dhcp_option_066_windows_domain_controller_ftp_user_pass_addition20111028.pngOn networks with a Windows Domain Controller or other DHCP server that supports this feature, we recommend configuring DHCP Option 066 (under "DHCP Options": "Scope Options") to tell the phones to load configurations from the IP address of the PBX.  This avoids the need to configure each phone individually.

ftp://PlcmSpIp:PlcmSpIp@serverip

(PlcmSpIp/PlcmSpIp is the Polycom factory-default username & password recognized by the local PBX only)

 

Remote phone configs (multiple remote phones at one location)

If the phone network is remote from the PBX (including Connect and Enterprise dedicated hosted), one can also use ftp.pbxtra.com - however, the listed administrative contact for the PBX will need to contact Support for the FTP username/password to use.  The DHCP Option-066 format is then:

ftp://Username:Password@ftp.pbxtra.com

 

 

Manually setting the boot server on individual phones

In the absence of a DHCP server supporting DHCP-Option 66, or if just a few phones need to be updated, one can also set the boot server individually on the phone.

Aastra 57i & 6757i
  1. Press Options
  2. Press 5 Administrator Menu
  3. Enter 22222 as the password
  4. Press 1 Configuration Server
  5. Press 2 TFTP Settings
  6. Press 3 Alternate TFTP
  7. Enter the Internal IP Address of your {{ fon.product( site.hostname ) }}
  8. Press Done
  9. Press 5 Select TFTP
  10. Press Change until Alternate is displayed
  11. Press Done until the phone asks if you would like to restart
  12. Press Restart to reboot the phone
Aastra 53i & 55i & 6753i & 6755i

Please see Aastra 53i & 55i Factory Flash

Aastra 51i & 6751i

Please see Aastra 51i Factory Flash

Aastra 9112i & 9133i

Please see Aastra 9112i & 9133i Factory Flash

Aastra 480i & 480iCT

Please see Aastra 480i & 480iCT Factory Flash

Polycom IP 4000 (Conference Room phone)
  1. Press Menu
  2. Press 3 Settings
  3. Press 2 Advanced
  4. Enter 456 as the password and press Enter
  5. Press 1 Admin Settings
  6. Press 1 Network Configuration
  7. Use the arrow keys on the right side of the display to navigate to Server Menu and press Select
  8. Press the Select key on Server Type and use the arrow keys to change it to Trivial FTP
  9. Press Select again to confirm your selection
  10. Scroll to Server Address and press Select
  11. Press the 1/A/a button until you see Server Menu(1/Ascii) at the top of the screen
  12. Enter the Internal IP address of your {{ fon.product( site.hostname ) }} (use the * key for the period symbol)
  13. Press the Select key when you are finished
  14. Press the Exit key until the phone prompts Save Config - press Select
Polycom 501, 601, 550, 650

Please see Polycom 501, 601, 550 & 650 Factory Flash

Polycom 320 / 321 / 330 / 331

Please see Polycom 320/330 Flash 

GrandStream BT200 / GXP2000

Please see Grandstream Phones

by Fonality