How To Set a Time Zone on Your Phones and Server

From Trixbox Pro Help

When you set up your trixbox Pro server, you will want to set the time zone on your phones and server. To change the time zone on your phones and server, you should first understand that there are two locations where this configuration occurs:

1. In the trixbox Pro server, all call logs, voicemails, and other information that remains on the server with timestamps are set according to the time zone set on your server. You can administer this through the Admin Web Interface in the “Options” tab.
2. If you use IP phones, each one has a local configuration programmed into the actual phone where the time zone needs to be configured.

Once you have the time zone set properly on the trixbox Pro system, the next step is to change the time zone on each IP phone. Detailed instructions are provided below for each.

Contents 1 Cisco Phones 2 Polycom Phones 3 Snom Phones 4 Swissvoice Phones

Cisco Phones

Reprogramming Cisco phones requires participation from the Fonality technical support group. Please contact Fonality support at http://support.trixbox.com for assistance. In preparation, you will need to determine the IP address used by the trixbox Pro server, and prepare each Cisco phone as described below.

1. Press the “settings” Button
2. Press 9 for "Unlock Config"
3. Enter the MAC address (case sensitive). You can find this on a label on the bottom of the phone in the middle. It is 12 characters long containing numbers, and usually letters as well. Toggle between Number and Alpha as needed to enter the MAC Address. Press Accept when finished
4. Press 3 for "Network Configuration"
5. Enter 27 for "Alternate TFTP" and set it to YES, then Press "Save"
6. Press 3 for "Network Configuration" again, and enter 7 for "TFTP Server", then Press "Edit". Enter the IP address of the trixbox Pro server, then press Accept.
7. Press Back twice
8. Disconnect the power cable from the phone, and then reconnect it.

It might be necessary to clear the old settings from the phone, and to repeat the above process if the settings arenot picked up from the trixbox Pro server. If yu need to clear the settings in the phone, use the following steps:

1. Press the “settings” Button Press 9 for "Unlock Config"
2. Enter the MAC address (case sensitive). You can find this on a label on the bottom of the phone in the middle. It is 12 characters long containing numbers, and usually letters as well. Toggle between Number and Alpha as needed to enter the MAC Address. Press Accept when finished
3. Press 3 for "Network Configuration"
4. Enter 28 for "Erase Configuration" and set it to YES, then Press "Save"
5. Disconnect the power cable from the phone, and then reconnect it.
6. Re-program the TFTP Server setting as described above.
7. Contact Fonality support at http://cp.fonality.com/support for assistance with changing the configuration files on the trixbox Pro server in accordance with your new extension numbers.

Polycom Phones

1. Obtain the IP address assigned to the phone, and browse to it.

   1. Press the key labeled "Menu"
   2. Select the "Status" option
   3. Select the "Network" option
   4. Select the "TCP/IP Parameters" option
   5. Browse to the IP address using your web browser. Example: http://192.168.1.100

2. Click on the “General” Link, and authenticate.

   1. Username: “Polycom” (case sensitive)
   2. Password “456”
   3. Change the “GMT Offset” to the appropriate value for your time zone:

      • Pacific: -8
      • Mountain: -7
      • Central: -6
      • Eastern: -5

   4. If necessary in your time zone, set “Daylight Savings” as “disabled”.
   5. Press “Submit” to save these changes.

Snom Phones

1. Obtain the IP address assigned to the phone, and browse to it.

   1. Press the “<” key twice, followed by the soft key below the word “IPAdr” in your LCD display. This will show the IP address on the LCD display.
   2. Browse to the IP address using your web browser. Example: http://192.168.1.100

2. Click on the “Advanced” link on the left side of the screen.
3. Change the “Timezone” dropdown to the appropriate time zone.
4. Change the "Update Policy" setting to "Never update, do not load settings".
5. Click "Save" to save these changes.

Swissvoice Phones

1. Obtain the IP Address assigned to the phone and browse to it.

   1. Press the “OK” button under the “Menu” display on the LCD.
   2. Scroll down to “Admin Settings” and press “OK” again.
   3. Click “OK” for “Current settings”
   4. Click “OK” for “Network Configuration”
   5. Press the down arrow button to scroll down one position to see the IP Address.
   6. Browse to the IP address using your web browser. Example: http://192.168.1.100

2. Click on the “Administrator” button, and log in:

   1. Username: admin
   2. Password: admin

3. Click on the “Time & date” link on the left side of the screen.
4. Change the “Timezone GMT offset” dropdown to the appropriate time zone.
5. If necessary in your time zone, uncheck “Automatic daylight saving”.
6. Click “Submit” to save these changes.