Fonality Knowledge Base - Welcome! > Voicemail > How do I check my voicemail with my phone?

How do I check my voicemail with my phone?


Each IP Phone that Fonality supports implements voicemail options differently.  Please locate your model of phone in the list below and follow the instructions.

Swissvoice/IP 110

  1. Press the "F4" key on the right side of the keypad.
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Polycom

  1. Press the "Messages" key to the right side of the keypad.
  2. For some firmware versions, hit the Connect softkey under the screen.
  3. Wait until you are prompted for your password.
  4. Key in your password.
  5. Press "#".

Cisco

  1. Press the "Messages" key to the right side of the keypad.
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Snom

When a voicemail exists, your Snom will display "VMail" as the middle option of your dynamic keys.

  1. Press the button directly below the word "VMail".
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Any Phone

You may also check your voicemail using dialing codes.

Checking your voicemail

  1. Dial 8555 from your phone.
  2. Wait until you are prompted for your password.
  3. Key in your password.
  4. Press "#".

Checking any voicemail box

  1. Dial 8500 from any PBXtra phone.
  2. Wait until you are prompted for the mailbox number.
  3. Key in the mailbox.
  4. Press "#".
  5. Wait until you are prompted for the password.
  6. Key in the password of the box you are checking.
  7. Press "#".
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