Fonality Knowledge Base - Welcome! > Troubleshooting & FAQ > How do I manually enable Hardware Echo Cancellation (HWEC)?

How do I manually enable Hardware Echo Cancellation (HWEC)?

Table of contents
No headers

Please do not follow these instructions if your PRI card connects to a RHINO CHANNEL BANK.

If you purchased a Sangoma A10X card with HWEC, and you are experiencing echo (particularly if you are using a PRI), please follow these steps in order to enable the HWEC function on the card:

  1. Click on Options --> cards
  2. Click on Advanced Mode

    Picture 21.jpg
     
  3. Scroll down until you see wanpipe1.conf (the 1 is listed within a drop-down if you have multiple cards or interfaces configured)

    Picture 23.jpg
  4. Click on the + symbol next to wanpipe1.conf
  5. Within the newly opened pane, scroll down until you see TDMV_HWEC = NO
  6. Delete the word no and replace it with yes.  You should end up with TDMV_HWEC = YES

    Picture 24.jpg
  7. Click Apply All Changes at the bottom of the page

 

Tag page