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Control Panel cp.fonality.com
Reporting
ACD Report
Call Quality Report
CDR Report
Available Reports
Can I get a report of DND duration per agent?
About: CDR reports
Create Meaningful Reports - Tips & Tricks
How do I download CDR reports to my computer from the PBX for archival purposes?
How do I save a report as a PDF?
View a report on Agent Login/Logout
View CDR reports - How do I?
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on 16:06, 19 Jul 2011
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Fonality Knowledge Base - Home > Control Panel cp.fonality.com > Reporting > CDR Report

CDR Report

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The Call Distribution Report lists all calls (inbound, outbound, queue, interoffice, and key codes) from your PBx system.

  • Available Reports
  • Can I get a report of DND duration per agent?
  • About: CDR reports
  • Create Meaningful Reports - Tips & Tricks
  • How do I download CDR reports to my computer from the PBX for archival purposes?
  • How do I save a report as a PDF?
  • View a report on Agent Login/Logout
  • View CDR reports - How do I?


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