Fonality Knowledge Base
Logged in: Logged in as: Log in
Fonality Knowledge Base - Home
Control Panel cp.fonality.com
AutoAnswer
Auto Answer - Advanced Tutorial Catalogue
Auto Answer - New User Basics
Edit Call Menu
Add multiple IVRs or call menus - How do I?
Blast group to ring multiple phones - How do I?
Call Menu Example #1: Using Business Hours
Call Menu Example #2: Using the Blast Group
Call Menu Example #3: Skills Based Routing from Main Menu
Call Sequence Options Defined
Edit keypress options on an IVR menu or add new keypresses - How do I?
Edit the Main call menu - How do I?
How to: Jump between sub-menus
How to use CRM Call Routing (Salesforce.com)
Name Directory
Play a greeting or voice prompt to callers - How do I?
Route by Caller ID - How do I route different caller numbers to different menus?
Route by number dialed - multiple IVRs for calls incoming to different numbers - How do I?
Route callers by area code - How do I?
Route callers to a queue - How do I?
Set custom Caller-ID information on incoming calls - How do I?
Voice Prompts
Music on Hold
Scheduler
Sub-Menus
Search:
  • My Page
  • Recent changes
  • Tools
  • Help
Page last modified:
by ske
on 19:50, 15 Jul 2011
  • Edit page
  • New page
  • Restrict access
  • Attach file
  • Move page
  • Delete page
  • Print page
  • More
  • Table of contents
Fonality Knowledge Base - Home > Control Panel cp.fonality.com > AutoAnswer > Edit Call Menu

Edit Call Menu

Table of contents
No headers

The Edit Call Menu page is used to define and configure the PBx IVR.

  • Add multiple IVRs or call menus - How do I?
  • Blast group to ring multiple phones - How do I?
  • Call Menu Example #1: Using Business Hours
  • Call Menu Example #2: Using the Blast Group
  • Call Menu Example #3: Skills Based Routing from Main Menu
  • Call Sequence Options Defined
  • Edit keypress options on an IVR menu or add new keypresses - How do I?
  • Edit the Main call menu - How do I?
  • How to: Jump between sub-menus
  • How to use CRM Call Routing (Salesforce.com)
  • Name Directory
  • Play a greeting or voice prompt to callers - How do I?
  • Route by Caller ID - How do I route different caller numbers to different menus?
  • Route by number dialed - multiple IVRs for calls incoming to different numbers - How do I?
  • Route callers by area code - How do I?
  • Route callers to a queue - How do I?
  • Set custom Caller-ID information on incoming calls - How do I?


Retrieved from "/The_Control_Panel_cp.fonality.com/AutoAnswer/Edit_Call_Menu"

Tag page
Edit tags
What links here

Files 0

Attach file or image
 

Images 0

 
by Fonality
  • RSS feeds
  • Users
  • Templates
  • Sitemap
  • Popular pages
  • About
  • Edit page
  • New page
  • Restrict access
  • Attach file
  • Move page
  • Delete page
  • Print page
  • Tag
  • Email link
  • Set page properties
  • Talk page
  • Watch page
  • Resellers/Reseller Knowledge Base/IVR and Call Routing Certification/IVR and Call Routing Basics
Table of contents
No headers
  • dismiss message
  • view details
Message will close by itself in seconds Message timer has been stopped

Viewing Details: