Method 1
IP 4000: hold down 6, 8 and * dial pad keys (only those), until prompted for a password.
You will most likely need to contact us for the Polycom password, unless it is the factory default of "456".
Method 2
- Press the 'Menu' hard key.
- Arrow to 'Settings' and press the Enter soft key.
- Arrow to 'Advanced' and press the Enter soft key.
- Enter in your admin password to the phone (Please contact us for the polycom password).
- Hit the Enter soft key.
- Arrow to 'Admin Settings' and press the Enter soft key.
- Arrow to 'Reset to Default and press the Enter soft key.
- Arrow to 'Reset Device Settings' and press the Enter soft key.