How do I change the duration of ringing on my phone?

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If you would like to increase or decrease the number of seconds that your phone rings before the call is transfered to voicemail, please follow the steps below:

  1. Within your Admin Panel, click on Extensions
  2. Click on the extension you wish to change from the list
  3. The option Ring Seconds is available on the left-hand side near the bottom of the column.  Choose the duration in seconds that you would like the phone to ring
  4. Click Apply All Changes

5 seconds is approximately equal to 1 ring.  If you would like the phone to ring 5 times before going to voicemail, you should set the ring-seconds to 25 (example only - choose whatever duration works best for you).

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